The goods-movement industry also known as the freight delivery service industry is among the fastest-growing industry today, mainly due to the growth in international trade and the presence of the several ports globally. There is generally high demand for the movement of goods more than ever before. The global market arena is becoming so small and accessible to anyone from any part of the world. The Internet provides a platform for people to gain direct access to possibilities that hitherto was unimaginable.
There has been consistent growth and high demand for Freight delivery service from the urban to the rural regions of the world. There is generally an increasing demand for delivery service as the countries of the world continues to integrate their processes. The movement of goods has become more critical to the survival of the global economy.
However, a number of global trends are affecting the freight delivery sector, including the integration of supply chain, customization and reduction of product life cycles, low inventory, and immediate response requirements. The complexity and challenges of managing supply under these new conditions have become apparent and more demanding.
Freight delivery companies often do not own their delivery vehicles such as planes, trailers or trucks, which service is provided by freight dispatch companies who undertakes the logistics involve in the actual movement of the goods from the producers to the users. Additional services required from international Freight delivery service such as clearance, documentation and insurance packages, could sometimes be undertaken by freight delivery Service Company depending on the request made by the client.
Clients have also become more demanding with the advent of information technology which provides them with a platform to continue to demand that their needs are met as at when due, demanding more control on the service delivered through the freight delivery service companies which has also compelled the companies to improve on service delivered.
The advancement in technology is not only in information technology, it includes other areas like container identification systems, navigation systems, data management systems, traffic management systems, electronic data interchange system and vehicle and container identification systems. The implication of this is that freight service is progressing and developing, integrating operation service system that combines technology with quality service delivery.
Several factors influence the fees charged for freight, including the type of freight, the weight, nature (fragile, breakables and perishables), and the need for preservation, chemicals, hazardous materials, and live animals like fish. The distance from the pickup point of the goods to the expected delivery point will also affect the cost of freight, and the delivery mode of the goods. However, the quality of service rendered through freight delivery service is of more value than the amount or fees charged and this should be an indicator in choosing the service provider.